Returns & Exchanges
At Epigram, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn and tagged items. We are committed to ensuring your wardrobe meets our high standards of style and fit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at any authorized courier location.
- 4.Quality Inspection and Refund
Once our atelier receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.
